Call Center Management Software, Hardware, Services and Research Papers - Business Intelligence Guide
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Call Center Management
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Customer Support Solution
by: Extraview Corporation.
Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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Optim™ Data Growth Solution for Oracle's Siebel® CRM
by IBM
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Customer Support solution
by Extraview Corporation
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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